Interrelate's Children's Contact Service offers safe, neutral, flexible, and child-focused time for children and their families to spend time together. The aim of Interrelate Children's Contact Service is to support children to connect and build positive relationships with family members who they do not live with or are not connecting with outside our service.

The Children's Contact Service offers a child-focused place for children and their families to spend time together. We provide a safe, neutral and flexible service for parents, children and their families.

The Children's Contact Service supports children connect and build positive relationships with family members who they do not live, or connect with, outside of our service.

We aim to help adults improve their communication, reduce conflict and improve co-parenting relationships.  We also offer assistance to help parents plan how they will manage contact arrangements once they leave the service.  

Families come to use our service for many reasons including, adhering to court orders, DV, self- referred clients and those referred by another service or person.  

We recognise that every family is different and will require contact arrangements specific to their family’s needs.  We assess each case individually and provide the supervision required for each family.  

We offer centre based visits, community visits and online video visits. We can also discuss a variety of other ways that family members can stay connected. 

Our Locations

Interrelate operates Children's Contact Services across the following locations:



Coffs Harbour







Port Macquarie




Information for parents

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Information for children

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Types of Services


Our staff facilitate change-overs and change-backs to support parents/carers facilitate a conflict-free, and child focused exchange. Your child, or children will transition safely between yourself and the other parent/carer. Children may spend hours, days, or weeks with the other parent/carer until the agreed time to transition back to the parent they live with. Change-overs can occur at the centre, online by live video, or in some cases at locations in the community.

Contact Visits:

Our staff facilitate safe, positive, child focused contact visits for children and their family members. Children spend time with family while staff supervise or monitor these interactions. Visits generally occur on a regular basis for a set period of time, generally between 30 minutes to two hours. Visits may be centre based, community based, or online by live video. 

Interrelate is here to assist you to stay connected and improve your family relationships.  For more information on our contact services please use the tiles below.