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Careers

Make a difference in the lives of children and families
Each year, Interrelate helps over 50,000 people to develop better communication, effective solutions and strong relationships.
We employ over 260 staff members throughout NSW in both clinical roles and corporate support.


Great benefits

Interrelate has been endorsed as a Public Benevolent Institute (PBI). As such, we can offer most of our employees access to salary packaging benefits.

Salary packaging offers significant tax benefits which present an opportunity for all permanent staff (full and part time) to increase their fortnightly take home pay by allowing you to take part of your income as a tax-free benefit. Salary packaging can decrease your taxable income and therefore tax paid, increasing the amount you take home each pay period.


Great rewards

Interrelate offers all staff access to its employee rewards program.

This program offers staff with access to discount cards, study assistance, study leave, individual flexibility arrangements, mentoring and coaching, professional development and reward and recognition for service.


Apply now

Check for current and vacant positions and apply for them now.
Current vacancies

Future opportunities

You can also upload your resume now to be notified about any future opportunities relevant to you.
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Job functions

Child related employment

All Interrelate positions are classified as child related employment and as such require the successful clearance of a NSW “Working with Children Check” (under the Commission for Children & Young People Act 1998). All positions also required clearance from an Australian Federal Police National Criminal Background Check.

Interrelate Accreditation Requirements

At Interrelate it is important that our practitioners achieve and maintain satisfactory levels of appropriate clinical skill and ethical standards. As such we have an accreditation process for all practitioners (including Managers with a clinical component to their role) that are overseen by our Training Accreditation Committee (TAC) which comprises both Interrelate and external representatives responsible for clinical accreditation.

Interrelate Clinical Supervision Requirements

To assist with your orientation and skills development in your role together with managing duty of care responsibilities Interrelate provides ongoing individual and group supervision that you will be required to attend.

The Interview Process

Short listing of applicants for interview and notification is normally completed within a one to two week period of the closing date for applications. Likewise unsuccessful applications will be notified in this timeframe.
At Interrelate it is standard practise to interview with a Selection Panel. This Panel is responsible for assessing applicants for the position based on the Selection Criteria. Selection panels are usually comprised of three or more members.
Your interview will take approximately 1-1½ hours (including a role play/case study for clinical roles) and questions will be developed in accordance with the key requirements of the role.

Probationary Period

A six month probationary period applies to all Interrelate positions from the date of appointment. A probationary review will be conducted after four months of service.

Case Managers are used within a variety of programs, such as Building Stronger Families (BSF), Parenting Orders Program (POP) and Coordinated Family Dispute Resolution (CFDR). Case Managers ensure the overall delivery and quality management of the program.

Typical duties include:
  • Conducting intake assessments of clients
  • Developing individual case management plans and monitoring progress of clients
  • Convening regular case management meetings
  • Keeping case records and case notes
  • Meeting agreed service targets
  • Facilitating effective referrals
  • Protecting the confidentiality of clients
  • Upholding the Organisation’s strength based philosophy and culture in all interactions
What we look for:
  • Tertiary qualifications in psychology, social work or a related discipline
  • Demonstrated experience in therapeutic work with families and children
  • Demonstrated experience in case management with families
  • Ability to liaise with the community and build local networks
  • Demonstrated skills in casework with families experiencing conflict, including developing, implementing and supporting case plans whilst upholding the best interests of the children

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The Client Services Officer provides front line administrative services including customer liaison and reception duties.

Typical duties include:
  • Responding to client and community enquiries
  • Facilitating effective referrals to Interrelate and other services
  • Undertaking initial assessment of client needs
  • Making client appointments and confirming bookings
  • Undertaking receptionist and administrative duties
  • Undertaking basic accounts duties and reporting requirements
  • Maintaining the client database and ensuring reports are completed and submitted on time
What we look for:
  • Previous experience in a frontline administration role for a not-for-profit, community organisation or other client service environment
  • Intermediate keyboard and computing skills & experience with Windows, MS Word an Excel
  • Highly developed organisational, administrative and multi-tasking skills
  • Ability to deal with personal and sensitive subject matter and maintain confidentiality
  • Strong client focus

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Interrelate employs a variety of positions that work out in the communities; engaging and empowering them, providing support and referrals and acting as a consultative conduit between Interrelate and such communities. Community development positions include community development workers, outreach workers and liaison workers.

Typical duties include:
  • Undertaking consultation to assess the social needs of the community and ensure that services and programs are developed to meet those needs
  • Developing innovative strategies to engage with communities and build close networks, including Forums and Expo’s Developing, implementing, project managing and evaluating projects, activities and community events that promote and encourage a whole of community approach to the well being of children and families
  • Networking with appropriate groups and stakeholders
  • Working within Government initiatives and direction for service delivery
What we look for:
  • Relevant tertiary qualifications in behavioural or social science, social work, welfare or a related field and/or significant experience in community development, particularly with families and children
  • Ability to consult with the community and relevant stakeholders to identify needs and priorities
  • High level of interpersonal skills and demonstrated ability to network, liaise and negotiate effectively with a wide range of people, including individuals, families, other service providers and the community
  • Demonstrated experience in project development and management Understanding of cross cultural issues, family violence, social disadvantage and key issues affecting the community
  • Experience in group facilitation

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Our Children’s Contact Service offers a safe, neutral, child focused place where visiting arrangements such as changeovers and supervised visits for children are facilitated. It offers a place for separated parents to engage in safe and friendly change-over and change-back arrangements in a relaxed family environment. Contact Workers are responsible for supervising these visits.

Typical duties include:
  • Supervision of children’s contact and facilitation of changeover of children between parents whilst maintaining focus on the safety and wellbeing of the children
  • Observing and noting significant behaviours of children and/or parents during contact visits or change overs
  • Facilitating effective referrals
  • Protecting the confidentiality of clients
  • Keeping case records and case notes
What we look for:
  • Attainment of, or working towards, relevant tertiary qualifications in behavioural or social science, social work or equivalent
  • Demonstrated experience working with families and children experiencing separation and family breakdown and high levels of family conflict
  • Demonstrated experience working in one or more areas of clinical work (e.g. counselling, dispute resolution, relationship education, children’s services, men’s programs, family law etc.
  • Knowledge of child development, child protection and family violence issues
  • Demonstrated skills in managing the parental conflict whilst upholding the best interests of children
  • Willing & available to work on weekends and flexibility within working hours

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The Children’s Contact Service is a place for parents to engage in safe and friendly change-over and change-back in a relaxed, family environment. This position ensures the overall delivery and quality management of the program. The working hours are full time (37.5pw) and include weekend work (Saturdays) as well as being on call.

Typical duties include:
  • Supervision of change over / change back of children between parents
  • Supervision of contacts for client families
  • Observation and noting of significant behaviours of children and/or parents
  • Assessing suitability of clients for the service through effective intake procedures
  • Participating in staff consultations in regard to organisational practices, policies and procedures and performance management
  • Preparation of staff rosters, schedules and arrangement of team meetings and staff supervision
What we look for:
    Tertiary qualifications in behavioural or social science, social work or equivalent  Demonstrated experience working in a children’s contact service and/or with families and children experiencing separation and family breakdown and high levels of family conflict
  • Demonstrated experience working in one or more areas of clinical work (e.g. counselling, dispute resolution, relationship education, children’s services, men’s programs, family law etc)
  • Knowledge of child development, child protection and family violence issues
  • Ability to manage, supervise and train staff to develop a strong team Ability to work with families in a case management setting

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The Relationship Services Centre offers a variety of services to our clients including counselling for families, couples, individuals and children and group relationship support programs. This position is responsible for conducting counselling sessions with clients.

Typical duties include:
  • Conducting counselling interviews with clients
  • Keeping case records and case notes
  • Meeting agreed service targets
  • Facilitating effective referrals
  • Protecting the confidentiality of clients
  • Attending individual and group supervision
  • Upholding the Organisation’s strength based philosophy and culture in all interactions
What we look for:
  • Relevant tertiary qualifications in behavioural or social science and/or counselling
  • Specific expertise in one or more areas of clinical work (e.g. counselling, dispute resolution, relationship education, children’s services, men’s programs, family law)
  • Previous experience working with men and counselling couples, families and children; along with a proven knowledge of child development, child protection, mandatory reporting, suicide prevention/ intervention and family violence issues
  • Demonstrated skills in casework with families experiencing conflict, including developing, implementing and supporting case plans whilst upholding the best interests of the children

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The Family Relationship Centre (FRC) is an initiative of the Australian Government to provide families (whether together or separated) with access to information about family relationship issues, ranging from building better relationships to dispute resolution. The FDRP position is responsible for undertaking family dispute resolution/mediation sessions.

Typical Duties include:
  • Conducting intake assessments and developing case plans for individuals and families
  • Conducting dispute resolution sessions in accordance with clinical guidelines
  • Observing and noting significant behaviours of children and/or parents
  • Liaising with resident and non-resident parents to develop parenting agreements
  • Keeping case records and case notes
  • Meeting agreed service targets
  • Organising group seminars
What we look for:
  • Relevant tertiary qualifications in behavioural or social science/counselling/mediation or family law
  • Current or imminent accreditation as a Family Dispute Resolution Practitioner with the Attorney General’s Department
  • Minimum 3 years experience in therapeutic work with families/ children (e.g. counselling, mediation, family law or welfare)
  • Understanding of the impact of family separation and breakdown on children
  • Demonstrated skills in managing high parental conflict whilst upholding the best interests of the children

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The Family Relationship Centre (FRC) is an initiative of the Australian Government to provide families (whether together or separated) with access to information about family relationship issues, ranging from building better relationships to dispute resolution. The Trainee FDRP position will learn the necessary skills to conduct family dispute resolution/mediation sessions with clients of our Family Relationship Centre. We encourage the successful applicant to move forward to full accreditation as an FDRP with the Attorney General’s Department.

Typical Duties include:
  • Observing and assisting qualified FDRP’s to provide the full range of client interviews, case notes and file management requirements
  • With direct supervision, develop the skills necessary to conduct intake assessments, Pre-Family Dispute Resolution interviews and FDR joint sessions
  • Upon receiving qualifications as a registered Family Dispute Resolution Practitioner, and following approval from the Training and Accreditation Committee (TAC), conduct dispute resolution sessions in accordance with clinical guidelines Keeping case records and case notes
  • Protecting the confidentiality of clients and comply with Keeping Them Safe requirements
What we look for:
  • Relevant tertiary qualifications in behavioural or social science/counselling/mediation or family law OR working towards these
  • Current enrollment in an approved dispute resolution/mediation/conciliation course that leads to a qualification as a registered FDRP
  • Understanding of the impact of family separation and breakdown on children
  • Excellent written and verbal communication skills Demonstrated capacity to develop skills in managing high parental conflict whilst upholding the best interests of the children

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The Family Relationship Centre (FRC) is an initiative of the Australian Government to provide families (whether together or separated) with access to information about family relationship issues, ranging from building better relationships to dispute resolution. The Manager – Family Relationship Centre position is responsible for the overall operation of the Centre’s services and Staff.

Typical Duties include:
  • Management support and supervision to FRC staff Assisting the Area Manager to oversee the performance of the centre, including meeting of service targets, completion of reports, recruitment and selection, implementation of area plans and monitoring of budgets
  • Liaising with FRC staff in order to make recommendations about training, resource requirements and clinical directions
  • Facilitating regular FRC team meetings
  • Networking with appropriate groups and key stakeholders
  • Identifying and pursuing opportunities for external promotion and marketing
What we look for:
  • Relevant tertiary qualifications in behavioural or social science, mediation or family law
  • Previous experience managing or coordinating a not for profit/ community service organisation
  • Previous experience in therapeutic dispute resolution work with families/ children
  • Demonstrated experience in managing, supervising and training staff and developing a strong team environment
  • Specific expertise in dispute resolution work with families
  • High level leadership skills
  • Accreditation as a Family Dispute Resolution Practitioner with the Attorney General’s Department

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The Relationship Services Centre offers a variety of services to our clients including counselling for families, couples, individuals and children and group relationship support programs. This position is responsible for overseeing the overall performance of the centre and staff.

Typical Duties include:
  • Management support to staff Facilitation of regular staff team meetings Carrying a clinical case load (a combination of counseling, group work, supervision given and received)
  • Ensuring that the policies and procedures of the organisation and relevant service manuals are upheld
  • In consultation with the Area Manager, oversee the performance of the Centre, including meeting of service targets, completion of reports, implementation of area plans, monitoring of budgets, recruitment and selection and input to inform staff performance appraisals
  • Responsibility for professional standards, regulatory compliance and clinical oversight of the Centre’s services
What we look for:
  • Relevant tertiary qualifications in behavioural or social science and/or counselling Previous experience leading, managing and/or coordinating a not-for-profit or community service organisation; including the management, supervision and training of staff
  • Previous experience in therapeutic work with families and/or children Specific expertise in one or more areas of clinical practice (e.g. counselling, relationship education, children’s services, men’s programs, family law etc.)
  • Proven knowledge of child development, child protection, mandatory reporting, suicide prevention/intervention and family violence issues

http://ch.tbe.taleo.net/CH17/ats/careers/jobSearch.jsp?org=INTERRELATE&cws=1

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Interrelate employs a variety of positions that provide support to the whole organisation. These positions fit within the teams of People and Performance, Finance, Data Services, Information Technology and Media & Communications.

Such positions include:
  • Human Resource Officers
  • Executive Assistants
  • Accountants and Accounts Assistants
  • Payroll Officers
  • IT Technicians
  • Data Entry Officers
  • Media and Communications Officer

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